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B.Tech Project Report
B.Tech Courier Service Management System Final Year PHP Project Report
Get structured B.Tech Courier Service Management System Final Year PHP Project Report Final Year Project Report and Documentation with project objectives, methodology, system design, diagrams, implementation details, testing and complete project explanations. Suitable as a learning, documentation and project-presentation resource for students working on related final year projects.
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Abstract
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Table of Content
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01
Introduction
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02
Problem Statement
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03
Existing System
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04
Proposed System
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05
Objectives
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06
System Architecture
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07
Major Functional Modules
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08
Hardware Requirements
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09
Software Requirements
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10
Future Enhancement
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11
Conclusion
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12
References
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Abstract
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Table of Content
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01
Chapter 1 — Introduction
- 1.1 Background of the Project
- 1.2 Problem Statement
- 1.3 Objectives of the System
- 1.4 Scope of the Project
- 1.5 Existing System Overview
- 1.6 Proposed System Overview
- 1.7 Technologies Used
- 1.8 Overview
- 1.9 Limitations
- 1.10 Advantages
- 1.11 Disadvantages
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02
Chapter 2 — Literature Review / System Study
- 2.1 Introduction
- 2.2 Review of Similar Systems
- 2.3 Comparative Analysis
- 2.4 Software Development Models
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03
Chapter 3 — System Analysis
- 3.1 Introduction
- 3.2 Functional Requirements
- 3.3 Non-Functional Requirements
- 3.4 User Requirements
- 3.5 Feasibility Study
- 3.5.1 Technical Feasibility
- 3.5.2 Economic Feasibility
- 3.5.3 Operational Feasibility
- 3.6 System Architecture
- 3.7 Data Flow Diagram (Level 0)
- 3.8 Data Flow Diagram (Level 1)
- 3.9 Data Flow Diagram (Level 2)
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04
Chapter 4 — System Design
- 4.1 Introduction
- 4.2 Use Case Diagram
- 4.3 Class Diagram
- 4.4 Sequence Diagram
- 4.5 Activity Diagram
- 4.6 ER Diagram
- 4.7 Database Schema
- 4.8 Table Structures
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05
Chapter 5 — System Implementation
- 5.1 Introduction
- 5.2 Development Environment
- 5.3 Tools and Technologies Used
- 5.4 Hardware Requirements
- 5.5 Software Requirements
- 5.6 Module-wise Implementation
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06
Chapter 6 — Testing
- 6.1 Introduction
- 6.2 Testing Strategy
- 6.3 Unit Testing
- 6.4 Integration Testing
- 6.5 System Testing
- 6.6 Test Cases
- 6.7 Bug Reports
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07
Chapter 7 — Results and Discussion
- All screenshots
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08
Chapter 8 — Conclusion and Future Enhancements
- 8.1 Conclusion
- 8.2 Future Enhancements
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09
Chapter 9 — References
Project's Overview
SwiftCourier — Courier Service Management System is a final year project developed using Core PHP and MySQL for students who want a practical logistics and shipment tracking web application. This final year project includes separate panels for Customers, Courier Partners, and Administrators. Customers can register, create shipment bookings, calculate estimated charges, track shipments, manage complaints, submit feedback, and print booking slips. Courier partners can update shipment status, manage assigned deliveries, add tracking remarks, handle failed attempts, and record delivery completion details. Administrators can manage courier brands, services, pricing, bookings, users, courier partners, complaints, support tickets, reports, and system settings. With tracking history timelines, shipment workflows, SMTP-based password reset, live pricing, and CSV reporting, this project is suitable for a final year major project in PHP, MySQL, courier systems, and logistics management.
Login Credentials
Admin
- Email:
[email protected] - Password:
admin123
Customers
[email protected]/user123[email protected]/user123
Courier Partners
[email protected]/partner123(approved)[email protected]/partner123(approved)[email protected]/partner123(pending verification — cannot login until approved)
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- Report
- Synopsis
- Diagrams
- Admin login and dashboard for this final year project
- KPI cards for bookings, deliveries, users, partners, complaints, invoices, and tickets
- Courier brand CRUD management
- Courier brand service CRUD management
- Pricing management per brand and service
- COD fee configuration
- User search, activation, deactivation, and password reset
- User booking history view
- Courier partner approval and rejection workflow
- Courier partner activation and performance monitoring
- Booking search using tracking number, status, brand, and date filters
- Shipment detail view with tracking timeline and linked tickets
- Assign courier partner to shipment
- Admin booking cancellation with reason
- Weight discrepancy resolution workflow
- Ticket management with replies, status updates, and resolution notes
- Reports for booking statistics, brand split, revenue, partner performance, and complaints
- CSV export for booking reports
- Site settings management for branding and operational rules
- Admin change password
- Customer registration in this final year project with email/mobile uniqueness validation
- Login using email and password
- Forgot password with SMTP email reset link
- Dashboard with shipment counts and recent bookings
- Shipment booking with sender and receiver details
- Parcel information including type, dimensions, and weight
- Live estimated shipping charge calculation using AJAX
- COD and prepaid shipment support
- Printable booking slip generation
- Shipment history with filters and tracking search
- Shipment cancellation while in Booked state and before partner assignment
- Shipment tracking with timeline history
- Feedback submission after delivered shipment
- Complaint and support ticket submission
- Ticket detail with admin replies and status
- Profile edit and password change
- Courier partner registration and login in this final year project
- Pending verification approval workflow
- Dashboard with pending pickups, in transit, delivered today, and failed delivery counts
- Assigned shipment management
- Shipment status updates through delivery workflow
- Pickup information including actual weight and parcel condition
- Weight discrepancy detection if actual and declared weight differ
- Tracking remarks and location updates
- Delivery recipient details capture
- Failed delivery reason and next attempt scheduling
- Delivered shipment lock to prevent further edits
- Profile and password management
- Public landing page included in this final year project
- Public shipment tracking page using tracking number
- Core PHP architecture without Composer or frameworks
- PDO prepared statements
password_hash()andpassword_verify()authentication- SMTP mailer implementation without PHPMailer
- Session-based role access control
- Tracking history timeline entries
- Live pricing and charge snapshots
- Uploads directory support for future assets
- Dynamic role-based redirects after login
- Bcrypt password seed support
- Suitable for final year project demo, viva, source code review, and report preparation
- Copy the final year project folder into the web root such as XAMPP
htdocsor Linux/var/www/html/. -
Create database and import SQL files:
mysql -u root -p < database/schema.sql mysql -u root -p < database/seed.sql - Edit
config/config.phpand configure:DB_HOSTDB_NAMEDB_USERDB_PASSBASE_URLMAIL_HOSTMAIL_PORTMAIL_USERNAMEMAIL_PASSWORDMAIL_ENCRYPTION
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Create uploads directory if missing:
mkdir uploads chmod 755 uploads - Open the project in browser:
- Home:
{BASE_URL}/ - Login:
{BASE_URL}/auth/login.php
- Home:
- Use role-based logins for customer, courier partner, or admin panels.
- For production deployment, enable HTTPS, secure uploads, and configure real SMTP credentials.
README Included
Setup Support Available
Admin
- Email:
[email protected] - Password:
admin123
Customers
[email protected]/user123[email protected]/user123
Courier Partners
[email protected]/partner123(approved)[email protected]/partner123(approved)[email protected]/partner123(pending verification — cannot login until approved)