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Complaint Management System in PHP and MySQL with Source Code

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Complete final-year project source code with frontend, backend, database, and setup guide. Instant download after secure payment.

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Full ZIP with frontend, backend, database & documentation.

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  • Complete project source files
  • Database script included
  • How-to-run guide
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Code + Setup Support

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Project Overview

Description, tech stack, and what is included

Full source Frontend + backend
Database .sql file
Setup guide README included

Complaint Management System is a complete PHP and MySQL final year project developed for educational institutions to manage student complaints from submission to resolution. This major project includes a public website, student portal, and admin panel. Students can register, log in, submit complaints, upload proof files, track complaint status, edit or delete pending complaints, view notices, contact admin, update profile, change password, and give feedback after complaint resolution. Admin can manage students, departments, complaint categories, subcategories, priorities, complaints, complaint status, remarks, notices, feedback, contact messages, reports, profile, and password. The system uses PDO prepared statements, PHP sessions, password hashing, CSRF protection, Bootstrap 5 responsive UI, AJAX subcategory loading, and local file upload validation. This Complaint Management System source code is suitable for students who need a final year project, major project, minor project, source code, and project report based on PHP and MySQL

Technical snapshot

Project
Complaint Management System in PHP and MySQL with Source Code
Stack
PHP
Includes
Code, DB, README
License
Academic submission
Secure CCAvenue payment · Instant download · Need help? WhatsApp us

Ready to download?Pay once · Use for submission & viva

Admin Features

Modules and controls available to administrators

  • Admin login for this final year project
  • Dashboard with students, complaints, status counts, and feedback stats
  • Student CRUD management
  • Activate/deactivate student accounts
  • Department CRUD management
  • Complaint category CRUD management
  • Complaint subcategory CRUD management
  • Priority CRUD management
  • View all complaints with search and filters
  • Filter complaints by status, category, priority, and date range
  • View complaint details
  • Assign complaint to department/staff
  • Update complaint status
  • Add admin remarks
  • Reject complaint with reason
  • View uploaded proof file
  • View complaint activity timeline
  • View student feedback
  • Manage notices
  • Manage contact messages
  • Generate printable reports
  • Admin profile update
  • Admin password change

User Features

What end users can do in this application

  • Student registration and login
  • Login using username or email
  • Forgot password using registered email and security answer
  • Student dashboard with complaint status statistics
  • Submit complaint with title, category, subcategory, priority, location, and description
  • Upload complaint proof file
  • Auto-generated complaint code
  • View my complaints
  • Search and filter complaints
  • Edit pending complaints
  • Delete pending complaints
  • View complaint details
  • Track status progress
  • View admin remarks and history
  • Submit feedback after resolved complaint
  • View notices
  • Contact admin
  • View sent messages
  • Profile update
  • Change password

Other Features

Additional capabilities included in the project

  • Public website included in this final year project
  • Home page, About page, and Contact page
  • Complaint workflow: Pending → In Progress → Resolved / Rejected / Closed
  • Complaint history tracking
  • Feedback rating system
  • Notice publishing system
  • AJAX subcategory loader
  • File upload support for JPG, PNG, PDF, DOC, DOCX
  • Maximum upload size: 5 MB
  • PDO prepared statements
  • Password hashing with password_hash()
  • CSRF protection on POST forms
  • Session-based admin/student authentication
  • Upload directory protection
  • Input sanitization using htmlspecialchars()
  • One-click install.php setup
  • Seed data with students, departments, categories, priorities, complaints, notices, contact messages, and feedback
  • Suitable for final year project demo, viva, source code review, and report preparation

How to Run

Step-by-step setup on your laptop or PC

  • Copy the final year project folder into:

    
 
    C:\xampp\htdocs\Complaint Management system\
  • Start Apache and MySQL.

  • Open installer:

    
 
    http://localhost/Complaint%20Management%20system/install.php
  • Click Install Now.
  • Delete install.php after successful installation.

  • Open public site:

    
 
    http://localhost/Complaint%20Management%20system/

Login Credentials

Default demo accounts for testing after setup

Admin

Sample Student

All seeded students use password: student123

License

Usage terms for academic and personal projects

Related Tags

Search terms and categories for this source code

Complaint Management System in PHP and MySQL with Source Code Source Code Final Year PHP Project Ready-to-Run Code With Database File Plagiarism-Free Faculty Approved final year project major project minor project source code project report PHP and MySQL Complaint Management System complaint management system PHP MySQL student complaint management system college complaint system online complaint portal admin student complaint project complaint tracking system Bootstrap PHP project PDO PHP project

Limited time Complaint Management System in PHP and MySQL with Source Code — full source + Database File for ₹99

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